How We Protect Your Data
Higenda respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our Services. Please read this policy carefully to understand our practices regarding your data.
When you use Higenda's Services, we may collect the following types of information: (a) Personal information you provide directly, such as your name, email address, phone number, and business details; (b) Information about your use of our Services, including access logs and usage patterns; (c) Technical information, such as your IP address, browser type, and device information; (d) Customer data that you input into our platform for booking and scheduling purposes.
At Higenda, we take data security very seriously. All customer data is securely stored within Google's infrastructure, which implements world-class security measures including encryption, redundancy, and access controls. Google's infrastructure undergoes regular security audits and complies with international security standards. By storing your data with Google, we benefit from their extensive security expertise and state-of-the-art data protection mechanisms. Your data is protected by multiple layers of security to ensure its confidentiality, integrity, and availability.
We implement technical, administrative, and physical security measures to protect your data against unauthorized access, alteration, or destruction. These measures include: encryption in transit and at rest, secure authentication protocols, regular security updates, employee training on data protection, and strict access controls. We continuously monitor and improve our security practices to maintain the highest standards of data protection.
Higenda does NOT share your personal data or business information with any third parties, advertisers, or external organizations. Your data is confidential and used solely for providing and improving our Services. We do not sell, rent, or lease your information to any third parties. The only exception is when required by law to disclose information to legal authorities or governmental agencies.
You have the right to access, review, update, or request deletion of your personal data at any time. To exercise these rights or to understand what data we have collected about you, please contact us at higenda.app@gmail.com. We will respond to your request within a reasonable timeframe and assist you in managing your data preferences.
Higenda retains your data for as long as necessary to provide our Services and to maintain your account. If you request deletion of your account, we will remove your personal data from our active systems; however, some information may be retained in backup systems for a limited period in accordance with standard data retention practices.
Our Services may use cookies and similar tracking technologies to enhance your experience, remember preferences, and analyze usage patterns. You may control cookie settings through your browser; however, disabling cookies may affect the functionality of our Services.
Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information and terminate the child's account.
As Higenda operates globally, your data may be stored and processed in multiple countries. By using our Services, you consent to the transfer of your data to countries outside your country of residence, which may have different data protection laws. However, we ensure that all transfers comply with applicable international data protection regulations.
While Higenda implements comprehensive security measures, we cannot guarantee absolute security or be liable for unauthorized access, data breaches, or other security incidents that may occur despite our best efforts. Your use of our Services is at your own risk. In no case shall Higenda be liable for any damages resulting from data loss, unauthorized access, or security breaches.
Higenda may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the effective date. Your continued use of our Services following such changes constitutes your acceptance of the updated policy.
If you have questions about this Privacy Policy, concerns about your data, or wish to exercise your data rights, please contact us at higenda.app@gmail.com. We are committed to addressing your privacy concerns and working with you to resolve any issues.
Your privacy is important to us. We are committed to maintaining the trust you place in Higenda by protecting your personal data and using it only as described in this Privacy Policy.